Return Policy

How to make a return:

• Ensure your product meets the return criteria listed below
• Contact us here or email us at support@yellowmapletoyshop.com
• Include your order number, email address, and reason for return
  
• Print the return shipping label that we provide

Return Criteria:

• The box is unopened
• The return is requested within 30 days of purchase
• The item is packed in a shipping box with the correct return label attached

How to find your order number:

The order number can be found in the following places:

• Your packing slip
• The confirmation email that was sent upon purchase
• In the order details given when you login to your account
  

If you received a defective or incorrect item:

• Notify us here within a week of the item's delivery or email us at support@yellowmapletoyshop.com
• Provide your order number and a photo of the damaged item
  

Refund information:

• The customer will be refunded to the original form of payment within one week of the supplier's reception of the product